Bank Sales & Service Representative (Teller)
Company: First Citizens Bank
Location: Augusta
Posted on: October 4, 2024
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Job Description:
Overview: Are you a people person Be a First Citizens person.
Join our branch team and make a difference. -The Sales and Service
Representative is responsible for processing transactions and other
customer service requests in the branch. Facilitates customer
awareness and education of bank capabilities, tools, and resources.
Supports the sales efforts of a branch team by identifying and
referring sales opportunities to the appropriate bank partner. -The
successful candidate will demonstrate: -Communication Skills -
Interpersonal: Comfortable and confident with proactively engaging
in conversation -Customer Service Skills: Demonstrates
professionalism and empathy in customer interactions -Adaptability:
Has the ability to learn and adapt quickly to new information and
technology -Teamwork: Strives to build strong working relationships
with those on their team as well as cross-functional relationships
-Flexibility: Capable of handling multiple demands and can readily
shift priorities to ensure work is done efficiently -Agility: Able
to process information and move quickly through problem resolution
Responsibilities: The essential functions of the job include, but
are not necessarily limited to, the following: -Engaging customers
in conversation to understand their banking needs and preferences
-Processing transactions accurately and efficiently -Providing
assistance with account servicing needs -Facilitating customer
awareness and education of bank services, including digital banking
capabilities -Introducing customers to other branch team members or
bank partners who are able to provide solutions for their financial
needs Qualifications: High School Diploma or GED and 6 months
customer service experience -Preferred Area of Experience: Sales
-Skill(s): Financial literacy, Knowledge of retail banking products
and servicesFirst Citizens benefits programs are designed to meet
our associates where they are in life. Full-time associates (20+
hours) are offered a comprehensive benefits program, with
customized offerings, including those designed to support families,
however defined. More information regarding our benefits offerings
can be found here: https://jobs.firstcitizens.com/benefits.
Keywords: First Citizens Bank, Athens , Bank Sales & Service Representative (Teller), Sales , Augusta, Georgia
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