Client Service Representative

Company: Heartland Veterinary Partners LLC
Location: Augusta
Posted on: October 7, 2024

Job Description:

Client Service Representative
Provide exceptional client experiences and administrative support to a veterinary hospital, ensuring high-quality care and efficient operations.
About the Role
As a Client Service Representative at All God's Creatures Veterinary Hospital, you will be the first point of contact for clients and patients, providing a warm and welcoming experience. You will be responsible for managing practice reception, maintaining veterinary medical records, and performing administrative tasks to ensure seamless operations.
Key Responsibilities

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• Manage practice opening and closing procedures, ensuring a clean and presentable environment for patients.
  
• Process cash, checks, and credit card payments, and schedule appointments according to practice and doctor preferences.
  
• Update client/patient files, prepare and send correspondence, and send reminder notices to clients.
  
• Perform backup of the computer system, post daily business, and handle emergency situations with care and patience.
  
• Address client concerns in a calm and professional manner, ensuring every experience ends in satisfaction.
  
  Requirements
  
  • 
    
  • High school diploma or equivalent required.
    
  • Previous veterinary experience preferred.
    
  • Ability to work on weekends as required.
    
  • Practices OSHA safety techniques, including proper PPE.
    
    Benefits
    
    • 
      
    • Paid time off.
      
    • Health, dental, and vision insurance.
      
    • Retirement benefits or accounts.
      
    • Bonus incentive.
      
    • Flexible work schedules.
      
    • Career and professional development.
      
    • Employee Assistance Program.
      
    • Employee Referral Program.
      
      Pay Range
      USD $13.00 - USD $15.00 /Hr.
      

Keywords: Heartland Veterinary Partners LLC, Athens , Client Service Representative, Sales , Augusta, Georgia