Salesforce Application Manager
Company: VirtualVocations
Location: Stone Mountain
Posted on: October 12, 2024
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Job Description:
A company is looking for a Salesforce Application Manager to
support mission-critical applications and ensure exceptional
technical support for internal customers.
Key Responsibilities:
Partner with business and engineering teams to analyze automation
opportunities and develop implementation plans
Provide production support for CS/CX business users and manage
communications with stakeholders
Analyze application issues, track key metrics, and suggest features
for applications while collaborating with vendors and engineering
teams
Required Qualifications:
Bachelor's in Information Technology, Business, or a related field
preferred
6+ years of Salesforce Service Cloud experience
5-6+ years of Advanced Salesforce Administrator experience
Proficient experience with Salesforce API, web services, and
third-party tool APIs
Hands-on experience integrating customer support platforms with
various solutions using APIs
Keywords: VirtualVocations, Athens , Salesforce Application Manager, Executive , Stone Mountain, Georgia
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